Privacy Policy
How TA Global Ventures collects, protects, and processes your personal and order information.
Privacy & Data Protection Policy
NDPR & Global Privacy CompliantTA Global Ventures ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share when shopping on our online store. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the Nigeria Data Protection Regulation (NDPR) and applicable data protection laws.
1. Information We Collect
When you browse our catalog, add items to your cart, or place an order, we collect only the information necessary to fulfill your order and provide customer support:
- Customer & Contact Details: Your full name, phone/WhatsApp number, and optional email address entered at checkout.
- Fulfillment & Delivery Information: Your delivery address, landmark, selected shipping zone, and order instructions.
- Transaction & Invoice Records: Products ordered, quantities, pricing, payment status, and payment reference numbers required for accounting and tax compliance.
2. How We Use Your Information
Your information is used strictly for legitimate business and order fulfillment purposes:
- Processing, packing, and dispatching your retail or wholesale orders.
- Sending real-time order confirmations, digital invoices, and delivery/waybill updates via WhatsApp, SMS, or email.
- Verifying payments and reconciling bank transfers or card transactions.
- Handling customer support enquiries, warranty claims, returns, and refunds.
3. Payment Security (PCI-DSS Compliance)
We never store your debit/credit card numbers or bank PINs on our servers. Online card and automated payments are processed directly via encrypted, PCI-DSS Level 1 certified payment gateways (such as Paystack). Manual bank transfers are verified solely using your transaction reference and sender name.
4. Cookies & Local Browser Storage
Our storefront uses essential browser storage (`localStorage` and session cookies) to keep items in your shopping cart while you browse, remember your view preferences, and maintain security tokens (`CSRF` protection). We do not sell your browsing data to third-party ad networks.
5. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information. Your delivery contact details are shared only with:
- Logistics & Dispatch Partners: Delivery riders, courier services, or interstate transport operators solely for delivering your order.
- Payment Processors: Regulated financial institutions to process and verify your payment.
6. Your Rights & Contacting Us
You have the right to request access to your order records, update your contact details, or request deletion of your personal data (subject to statutory tax and accounting retention laws). To exercise these rights, please contact TA Global Ventures at 07044252916.